Returns & Exchanges
At The Snake Hole, we want you to be completely satisfied with your purchase. If you're not happy with your order, we offer returns or exchanges on all full-priced items within 14 days of delivery.
1
Check Eligibility
Ensure items are in original condition, unworn, unwashed, and with all original tags still attached.
2
Submit Request
Contact our support team with your order number and reason for return to receive a Return Authorization number.
3
Pack and Post
Securely package your items and send them back to our warehouse using a trackable shipping service.
4
Processing
Once received and inspected, we will process your refund to the original payment method or issue a store credit within 5 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing